Refund policy

At Wickid Candle, we want you to love every purchase. If there’s ever an issue, we won't stop until we make it right.

Dissatisfied with Your Purchase: If the product didn’t meet your expectations, we’re happy to offer store credit or a refund.
Performance Issues: If your candle fails to perform as it should, you can always return it for a replacement or refund.
Damaged in Transit: If your item arrives broken, just shoot us a photo of the damage, and we’ll replace it at no cost.
Workshops & Private Events: Workshop payments and deposits used to reserve an event date are generally nonrefundable. The $300 minimum event charge for smaller events is paid in full to reserve the date. Larger events may require a 50% nonrefundable deposit. Rescheduling may be permitted at Wickid Candle’s discretion and is subject to availability. When a reschedule is approved, eligible amounts may be transferred to the rescheduled event.

Have a concern? Contact us, and we’ll handle the rest.